REDUCE COSTS. TRACK EFFICIENCY.
IMPROVE CUSTOMER SERVICE

ITEMISE CALLS • ALLOCATE CALL COSTS OPTIMISE TARIFFS • MAXIMISE EFFICIENCY • DETECT FRAUD • ENABLE VOICE RECORDER INTERFACE • MONITOR TELEPHONE ABUSE

ABOUT ELEPHANT

The ELEPHANT CALL MANAGEMENT SYSTEM is a call logging program designed to increase operator efficiency while providing accurate calculation and complete management of all your telephone costs. The user friendly interface and easy to configure reporting facility, enables you to create and manage carefully designed reports. These reports can highlight any shortcomings, measure the effectiveness of your configuration, assist in the detection of telephone fraud and abuse and provide you with accurate tariff analysis, which can help you negotiate better discounts to specific destinations.

IMPROVE YOUR BUSINESS EFFICIENCY

The ELEPHANT CALL MANAGEMENT SYSTEM strives to improve the efficiency of your business by itemising calls, selecting tariff plans to suit your call patterns and identifying which STD codes respond best to your marketing campaigns. The ELEPHANT CALL MANAGEMENT SYSTEM also enables you to monitor telephone use and abuse usage within your business.

A COMPREHENSIVE CALL MANAGEMENT SOLUTION

The ELEPHANT CALL MANAGEMENT SYSTEM is a software solution, which when working in tandem with your phone system, monitors incoming and outgoing calls and their costs. It outputs usage reports and offers a very user friendly interface.

SAVE MONEY WITH THE ELEPHANT CALL MANAGEMENT SYSTEM THAT:

  • monitors and calculates telephone costs giving accurate tariff analysis
  • assists in detecting telephone fraud.
  • can aid negotiation of tariffs to specific destinations
  • can aid in the selection of tariff plans to suit your call patterns.

BE MORE EFFICIENT WITH THE ELEPHANT CALL MANAGEMENT SYSTEM BY:

  • Tracking the efficiency of telephone usage - ie identify operatives for further training
  • Improving customer service by distributing/handling calls more effectively.

BE SMARTER WITH ELEPHANT CALL MANAGEMENT SYSTEM

Identify which STD codes respond best to your marketing campaigns.

The ELEPHANT CALL MANAGEMENT SYSTEM can be installed on any industry standard PC.